The Quality Management Specialist (also referred to as the “Privacy Officer” or “P.O.”) of Flyers Unlimited (herein referred to as “the company”, “FLYERS UNLIMITED” or “it”) shall be the designated individual who is accountable for the organization's compliance with the following principles and shall make every reasonable attempt within his knowledge and authority to be responsible for personal information under its control, unless another individual is delegated to operate on the P.O.’s behalf..
Flyers Unlimited is committed to protecting the privacy and security of its client’s information obtained by reason of its customer relationships. This policy explains the types of customer personal information it collects, how it is used, and the steps it takes to ensure private personal information is managed appropriately.
These policies and procedures have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who We Are
For the purposes of this
Customer Privacy Policy, Flyers Unlimited can be identified as:
Flyers Unlimited, 460 Britannia Ave, Bradford, Ontario L3Z 1A7
905-775-8467 Fax: 905-775-4242
What is Personal Information?
Personal Information is
information that refers to an identifiable individual specifically and is
recorded in any form of media. Personal Information includes such things as age,
income, date of birth, ethnic origin, credit and financial information.
Information about individuals contained herein that is not considered personal
is:
•
Public telephone directories where the subscriber can refuse to be listed
•
Professional and business directories available to the public
•
Certain public registries and court records
•
Any other publicly available media publication
Our commitment to your privacy is governed by the following principles:
1)
Flyers Unlimited is responsible for personal information under its
control including transfer of information to third parties, processing, storage
or other purposes.
2)
FLYERS UNLIMITED identifies the purpose for which your personal
information is collected.
3)
We will obtain your consent to collect, use or disclose personal
information, except where justified for the purpose of collection of overdue
accounts as identified in PIPEDA section 3(b).
4)
FLYERS UNLIMITED collects only the information required to provide
products and services to you. This includes such things as direct communication,
collection of accounts, providing or recommending products and services FLYERS
UNLIMITED believes will be of interest and provide value to you, and to comply
with legal and government requirements.
5)
FLYERS UNLIMITED uses and discloses your personal information for its own
uses, and does not rent or sell personal information to any organization or
person for any reason (with the exception of “4)” above). If personal
information is shared with third parties, FLYERS UNLIMITED shall use contractual
or other means to provide a comparable level of protection while the information
is being processed by them. Your information is retained for the duration of our
business relationship or is required by federal and provincial law.
6)
FLYERS UNLIMITED will make every reasonable attempt to keep your personal
information up to date, accurate and relevant for its intended use. You may
request access to the personal information we have on record (of you) in order
to amend or review the information, as appropriate, or to terminate services
provided by FLYERS UNLIMITED In the event where your personal information was
provided by a third party (ie. credit bureaus), we will refer you to that party.
To access your information, use the contact information provided above.
Exceptions to access to information may include information that is
prohibitively costly to provide, information that contains references to other
individuals, information that cannot be disclosed for legal, security, or
commercial proprietary reasons, and information that is subject to
solicitor-client or litigation privilege or procedures. All requests for
information shall be made in writing to the address below, and proof of
identification may be required.
7)
The privacy of your personal information is important to us. In order to
ensure its security, we have taken the following steps:
•
Physical security measures such as restricted access facilities.
•
Electronic security measures for computerized personal information such
as
password protection, hardware
and/or software security.
•
Organizational processes such as limiting access to your personal
information to
a select group of
individuals.
•
Contractual obligations with third parties who require access to your
personal information.
8)
Flyers Unlimited responds in a timely manner to your questions, concerns
and complaints about the privacy of your personal information and our privacy
policies. All requests for information changes shall be made in writing to the
address below, and proof of identification may be required. If a complaint is
found to be justified, FLYERS UNLIMITED will take appropriate measures,
including, if necessary, amending its policies and practices.
If you wish to contact us, we can be reached at:
Att: Quality Management Specialist
Flyers Unlimited
460 Britannia Ave, Bradford, Ontario L3Z 1A7
905-775-8467 Fax: 905-775-4242
If at any time you no longer wish to receive e-mails from us, just reply to an e-mail with the subject heading “PLEASE REMOVE” and we will remove you from our mailing list.